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Customer Service & Office Support

Customer Service & Office Support
Scale House

Quick Summary:

This position is critical to our company. You will assist customers, answer phones, collect payment, schedule deliveries, and more! A typical day is busy with some down time between rushes. This is mostly a customer service position, but qualified applicants will be able to support our office operations by providing basic administrative services to keep tickets and invoices organized, forms properly completed, and visitors properly assisted.

What is a Scale House?

The scale house is a central hub of our company's operation. That's why this position is critical. We not only provide landscaping supplies to our customers, but we also accept yard debris (and other materials) and recycle them here on site. Customer interaction at the scale house is simple. Trucks drive onto the scale with their yard debris, and the driver walks up to the scale house window. Using a computer system connected to the scale, our professional customer service representative (also called a scale operator) takes the truck weight and collects payment. This is also an opportunity to make sure our customers have all the supplies they might need before leaving!

Basic Qualifications:

  • General Computer Skills
  • Unbeatable Customer Service Skills
  • Practiced Organizational Skills
  • Legible Handwriting
  • Fast and Accurate Typing
  • Basic Math Skills
  • Quick Thinker

Hours of Operation and Required Availability:

Mon - Fri
6:45 AM - 5:30 PM
Sat (rotating)
6:45 AM - 3:30 PM

Preferred Qualifications:

  • QuickBooks Experience
  • Previous Landscape Supply Experience
  • Microsoft Office Experience (Excel, Word, and Outlook)
  • Delivery Dispatch Experience
  • Inventory Receiving & Counting
  • Bilingual in Spanish and English

1 Stop Landscape Supply is a Drug Free Workplace

1 Stop Landscape Supply & Yard Waste Recycling Facility is proud to be a drug free workplace. This is for the safety of our customers as well as our staff. Any job offer will require passing a drug test prior to employment.

How to Apply:

Applicants are encouraged to apply either by responding to this post or directly through our job board.

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